Metrol warranty term is for 1 year and 3 months after the sensor arrives at your works.
In case there is malfunction of sensors, we will prepare the replacement or repair the sensor for free if the product is within the warranty period. However, below broken conditions are not covered under our Warranty Policy.
- Broken/ failure due to the misuse of our product at your side
- Broken/ failure originated by non-Metrol product
- Broken/ failure due to the customization or repair at your side
- Broken/ failure due to the external causes outside our control such as natural disaster